Policies and Terms

Terms

Ordering

You may select the products for purchase on our website, using the shopping bag tool.

Our minimum opening order is $600. Our minimum reorder amount is $300.

Our pricelist indicates the minimum quantity per SKU. Please adhere to these minimums.

Terms of Sale

Be Home is a credit card only company. We accept prepayment with Visa, Mastercard, American Express. Credit cards are charged when your order is shipped, and only for the items shipped.

We do not collect payment information over the website. Please contact us by phone (510.848.5060), fax (510.524.7612), or email (info@be-home.com) with credit card information. Because of stock fluctuation, your final amount may differ from what you see in your cart.

Shipping

In stock items usually ship within 7 business days from when you place your order. You should receive your order within 5 business days from the time it ships, depending on your location. We use UPS Ground shipping unless otherwise specified.

Backorders

Backorders over $75 will be automatically shipped within 90 days of initial shipment if product becomes available. Customer cancellations must be made in writing via fax 510.524.7612 or email: info@be-home.com.

Prices

Prices are subject to change without prior notice.

Shipping Damages

Upon receipt, please inspect your order carefully and notify us of any damages. In the case of damaged boxes that may result in a UPS claim, please photograph the box and packaging. Damages incurred during shipping must be reported within 7 days of receipt of merchandise. For replacements or refund requests, please contact us at info@be-home.com.

Personal Information

We keep the information you provide to us for our records only. All information we collect is for the purpose of filling your orders and communicating with you for customer service purposes. We do not sell or release your information to anyone.

Policies

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.